Payment & Shipping
Ordering
Once you have found the item you like, simply click on the “Add To Cart” button to save your item.
Your shopping basket is always located in the upper right-hand corner of the screen (bag icon). All products you have selected are stored here. You can change the number of items or delete an item in your shopping basket at any time.
Payment
Your payment is transmitted safely. Checkout and payment are served over SSL (Secure Sockets Layer) by the Payment Service Provider Stripe. We accept payment by the following credit cards: Visa, Mastercard and American Express. When placing your order, you will need to provide your card number, security code and the expiration date of your card. The security code is printed on the back of your credit card. It always consists of 3 digits.
Shipping
We usually only deliver to the countries listed below. If you need items to be shipped to another country, please email us at welcome@tacuin.com, specifying the item, quantity required and delivery address along with the country and corresponding postcode. We will let you know as soon as possible whether we can ship the order to the required country and will, if applicable, provide you with information about the shipping costs, as we will need to consult our shipping partner about the shipping options and costs beforehand.
Germany:
3.76 EUR (up to 2 kg)
Austria, Belgium, Bulgaria, Czech Republic, Croatia, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Irland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Spain, Slovenia, United Kingdom:
6.20 EUR (up to 0.5 kg)
9.50 EUR (up to 1 kg)
12.10 EUR (up to 2 kg)
18.70 EUR (up to 5 kg)
24.20 EUR (up to 10 kg)
36.30 EUR (up to 20 kg)
49.50 EUR (up to 31.5 kg)
Switzerland, Norway:
6.20 EUR (up to 0.5 kg)
9.50 EUR (up to 1 kg)
19.50 EUR (up to 2 kg)
33.00 EUR (up to 5 kg)
39.60 EUR (up to 10 kg)
55.00 EUR (up to 20 kg)
61.60 EUR (up to 31.5 kg)
Canada, United States:
6.20 EUR (up to 0.5 kg)
9.50 EUR (up to 1 kg)
19.50 EUR (up to 2 kg)
39.60 EUR (up to 5 kg)
55.00 EUR (up to 10 kg)
77.00 EUR (up to 20 kg)
105.60 EUR (up to 31.5 kg)
Australia:
6.20 EUR (up to 0.5 kg)
9.50 EUR (up to 1 kg)
19.50 EUR (up to 2 kg)
48.40 EUR (up to 5 kg)
66.00 EUR (up to 10 kg)
105.60 EUR (up to 20 kg)
Delivery time
We ship as soon as possible. On working days we usually ship within 48 hours after receiving the order. Depending on the country delivery on Saturday cannot be guaranteed. There is no delivery on Sundays and holidays. In case of temporarily item unavailability or if shipment is not immediately possible, resulting in delayed delivery, there will be a notice on the respective product page. Delivery time according to the standards of DPD in Germany and DHL in the countries listed above. Tracking numbers will be sent as soon as they are available, after products have been shipped.